New home confidence from our team to yours
PWSC’s First Call Solution
As an extension of your PWSC warranty partnership, FirstLink Service delivers real-time, white glove, concierge care to address questions, problems, or issues from your home buyers, taking the burden off you. SAVE TIME, SAVE MONEY, SAVE THE HASSLE of 1st and 2nd year calls by directing your homeowners to FirstLink where we will respond efficiently and appropriately with:
- A dedicated service intake team for your homeowners from close of escrow
- High-Level, experienced warranty expertise to review warranty documents and questions
- A single point-of-contact for non-emergency items that require builder determination or action
- Monthly reporting on all FirstLink inquiries from your homeowners
Link up with PWSC as your service intake process, so you can stay focused on building homes!