PWSC Careers

Your Rewarding Career Awaits At PWSC

Ask a PWSC employee why they love their job and they’ll tell you:

“PWSC is a great place to work!”

“They take great care of their employees.”

“Exceptional benefits.”

“Friendly, relaxed atmosphere”

“Nice people!”

PWSC maintains a small-company environment where team work is encouraged and everyone pitches in to get the job done. You’ll expand your professional horizons and learn additional job skills to handle new projects as they come along, and will build strong relationships along with way.

We actively encourage career development, and allow employees to take courses that are appropriate to the advancement of their careers. We cover membership costs for professional societies and groups such as home builder associations.

Giving back is important to us. PWSC employees get involved in causes that help children, like Mustard Seed Ranch and Toys for Tots.

We also know how to kick back. Our Fun Committee plans events and milestone parties as well as our annual holiday party for the entire office, so we get the opportunity to enjoy some down time together.

Open Positions

Position: Regional Sales Director (RSD)

Position Description:

This position will have the basic responsibility of directing new business development through direct sales to residential builders and indirectly through independent insurance distributors. The opportunity is for an individual with a stable background and proven history of success. He or she will have the ability to obtain and maintain a thorough understanding of customer needs and competition, leverage product and service offerings, keep current with market and industry trends, and effectively articulate this knowledge to customers. He or she will also have the ability to understand customer needs and concerns, act accordingly, and give high priority to service and customer satisfaction. The candidate will set challenging targets, monitor progress, and deliver results that meet or exceed expectations, demonstrate a knowledge of effective sales techniques, uncover customer needs to relate benefits to product features, anticipate and handle objections, and be able to close a sale.

RSD Responsibilities:

• Achieve quarterly/annual production goals
• Develop and manage new builder relationships for all product categories
• Identify, qualify and acquire high potential independent insurance distributor relationships
• Cultivate and build value-added relationships with all distribution channels
• Conduct distributor and builder training on all product categories
• Serve as liaison between corporate office functions and builders and distributors
• Assist in the collection of competitive program intelligence
• Coordinate program implementation, including program marketing efforts both internally and externally with distributors and builders
• Track and monitor sales to measure program performance
• Develop sales forecast

Qualifications:

• Bachelor’s degree or equivalent experience required
• Business Development experience; high-touch, service-oriented industry
• Strong organization and project management skills
• Ability to drive and manage all aspects of program sales
• Excellent verbal and written communication and influencing skills
• Able to work independently as well as in a team environment
• High attention to detail
• Sales CRM tracking mandatory
• P&C insurance license or the ability to obtain one required

Work Hours: Flexible based on demands but long hours may be necessary

To be considered for new opportunities with PWSC, please send your resume to humanresources@pwsc.com

Position: Warranty Administrator-Claims Department – Chantilly, VA

Position Description:

This role maintains and enhances warranty administration services by providing warranty and coverage information, responds to homeowner and builder inquiries and issues, and resolves problems through conciliation and mediation.

Warranty Administrator Responsibilities:

• Provide for informal conciliation of disputes prior to the need to resort to arbitration. Respond to inquiries from homeowners relative to coverage issues related to their home. Clarify homeowner issue; determine the cause of the issue; select and explain the best solution to solve the issue; and follow up to ensure resolution. Prepare written responses to homeowner inquires on coverage or other issues
• Assist and manage in the set up of complaint, arbitration, and claim files, including the gathering of related material. Maintain records by updating information
• Respond and provide guidance to builders on issues related to warranty documents and arbitration issues
• Recommend potential solutions or services to management by collecting information and data and analyzing needs
• Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes
• Prepare quarterly and other periodic reports for outside agencies and the insurer, and for internal use, as required
• Maximize use of company warranty administration system toward the fulfillment of the Company’s mission
• Contribute to team effort by accomplishing related results as needed

Qualifications:

• Customer service, conflict resolution experience preferred
• Ability to analyze information, problem solve and make decisions readily
• Excellent verbal and written communication and listening skills
• High attention to detail and focus on quality
• Able to work independently as well as in a team environment
• Computer skills required
• Insurance or construction industry background helpful
• Bilingual (Spanish) helpful

To be considered for new opportunities with PWSC, please send your resume to humanresources@pwsc.com

Benefits

Our benefits package is phenomenal:

• Health insurance and dental premiums are covered at between 96%-98%
• Health Savings account that is company funded up to $3,400 for family and $1,700 for single.  Employee may make additional contributions
• Company-paid Short Term Disability Insurance and Long Term Care
• Company-paid Life and AD&D Insurance at approximately 1 1/2x employee’s annual salary
• Our 401K matches 50% of the first 5% of contributions
• We offer an employee stock purchase program matched at 100% up to 5% contribution
• Employees may receive $750 tuition reimbursement per semester
• Paid vacation and holidays, commensurate with length of employment

To be considered for new opportunities with PWSC, please send your resume to humanresources@pwsc.com