Author: Lindsay Tingler
As More Residential Builders Plan Their Exit, Warranty Obligations Stick Around. That’s a Problem.
Every time a builder constructs a home, they are adding another long-term obligation to the business. After the paint dries, the crews move on, and ...
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A Case Study: Turning a Cost Center into a Competitive Advantage
How one builder replaced costly one-year walkthroughs with a smarter warranty strategy For many builders, the one-year walkthrough is a standard part of the homeowner ...
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A Case Study: How One Builder Cut Warranty Costs by 80%—Without Sacrificing Customer Satisfaction
A standards-based approach to warranty management reduced variability, controlled costs, and improved the homeowner experience. Growth didn’t create the builder’s warranty challenges. It exposed them. ...
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Creative Insurance Solutions for Home Builders in a Hard Market
Insurance has become one of the biggest challenges facing residential builders today. Premiums are rising. Coverage is harder to secure. And in many cases, long-standing ...
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Who’s Walking Onto Your Job Site? The Need for an Unauthorized Visitor Policy
It’s a normal workday. The framers are moving fast. The electrician is roughing in the second floor. Then someone with a government badge shows up ...
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Fresh Season, Fresh Start: Smart Spring Maintenance for Your Homeowners
Winter is never really behind us when it comes to home maintenance. Spring has a way of highlighting all the things the previous season left ...
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What One-Year Builder Warranties Get Wrong About Risk
A $2 million settlement tied to roof leaks across 120 multifamily units in California. A $9.6 million verdict against a Florida builder for failing to ...
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Five New Year’s Resolutions Every Home Builder Should Make (and How PWSC Helps You Keep Them)
January is the season for optimism. Gyms packed. Pantries stocked with low-calorie foods. Everyone convinced this is the year they’ll finally get organized, save money, ...
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Claims Management: Moving Beyond Paperwork to True Partnership
What happens when a small crack turns into a $40,000 (or more) problem? It began with a slope off the back patio. Then a crack ...
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Are QA/QC Findings Admissible in Court? What Builders and Insurers Should Know
Quality assurance (QA) and quality control (QC) programs have become an essential part of modern homebuilding. From pre-pour foundation inspections to final punch list walkthroughs, ...
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