A Case Study: Turning a Cost Center into a Competitive Advantage
How one builder replaced costly one-year walkthroughs with a smarter warranty strategy For many builders, the one-year walkthrough is a standard part of the homeowner
Protecting Builders & Buyers
A Case Study: How One Builder Cut Warranty Costs by 80%—Without Sacrificing Customer Satisfaction
A standards-based approach to warranty management reduced variability, controlled costs, and improved the homeowner experience. Growth didn’t create the builder’s warranty challenges. It exposed them.
Creative Insurance Solutions for Home Builders in a Hard Market
Insurance has become one of the biggest challenges facing residential builders today. Premiums are rising. Coverage is harder to secure. And in many cases, long-standing
Who’s Walking Onto Your Job Site? The Need for an Unauthorized Visitor Policy
It’s a normal workday. The framers are moving fast. The electrician is roughing in the second floor. Then someone with a government badge shows up
Fresh Season, Fresh Start: Smart Spring Maintenance for Your Homeowners
Winter is never really behind us when it comes to home maintenance. Spring has a way of highlighting all the things the previous season left
What One-Year Builder Warranties Get Wrong About Risk
A $2 million settlement tied to roof leaks across 120 multifamily units in California. A $9.6 million verdict against a Florida builder for failing to
Five New Year’s Resolutions Every Home Builder Should Make (and How PWSC Helps You Keep Them)
January is the season for optimism. Gyms packed. Pantries stocked with low-calorie foods. Everyone convinced this is the year they’ll finally get organized, save money,
Claims Management: Moving Beyond Paperwork to True Partnership
What happens when a small crack turns into a $40,000 (or more) problem? It began with a slope off the back patio. Then a crack
Are QA/QC Findings Admissible in Court? What Builders and Insurers Should Know
Quality assurance (QA) and quality control (QC) programs have become an essential part of modern homebuilding. From pre-pour foundation inspections to final punch list walkthroughs,
Inferno Aftermath: How the 2025 California Fires Will Reshape Homebuilding Nationwide
The United States has a new winner, and as a result, we all lose—especially builders. Estimates have the California fires surrounding the Los Angeles area