Navigating the Court of Public Opinion: A Guide for Homebuilders
In today’s residential construction market, managing your reputation is just as important as managing your builds. With nearly 73% of Americans on social media, sharing
Protecting Builders & Buyers
Warranty Management: Make or Break for a Builder’s Brand?
“We’ve lived in our house for three months and already had to fix a laundry list of items. The builder fights us on everything.” “Building
Boost Your Brand and Bottom Line: Builder Benefits of Outsourcing Customer Care
Managing warranty claims, coordinating repairs, and addressing homeowner concerns can quickly overwhelm a builder’s customer care team. The process takes time, money, and focus away
How to Respond to a Warranty Call When the Request is not Covered
It is the call most builders dread. A homeowner has a claim that the warranty doesn’t cover. How you respond can significantly impact your reputation
Home System and Appliance Warranties: Trick or Treat?
With Halloween just around the corner, it’s the perfect time to ask: when it comes to system and appliance warranties, are you getting more trick
Will Home Renovations Cost Builders in 2024-25?
The “problem” began in 2020. As the pandemic kept people indoors, things started to feel a bit claustrophobic. Renters and existing homeowners alike felt the
Talk Warranty to Me: 4 Reasons Insurance Agents Should Discuss Home Warranties with Clients
As an insurance agent, you’re always on the lookout for ways to better serve clients while growing your business. Are home warranties part of your
Preparing Your Home for Extreme Weather: A Homeowner’s Guide
When it comes to homes, Mother Nature is testing them like never before. According to the Insurance Information Institute (III): From hurricanes to blizzards, tornadoes
Insourcing Vs. Outsourcing: 7 Questions to Decide What’s Best for Your Business
In the build-to-rent world, certain subjects will always be a hot topic: renter trends, capital investment, and market growth projections. But another subject is also
Adding Value in a Hard Market: Five Essential Marketing Strategies for Insurance Agents
There are hard insurance markets and then there is this market. With 25 consecutive quarters of premium increases (and counting), things can’t get much tougher.