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Home Builder Warranty Services

PWSC: Your Service Provider, Legal Resource, Marketer, Partner

Home Warranty Service page inlcuding the following keywords: advice, services, support.Whether you utilize the 10-Year Signature insured Builder’s Limited Warranty or the Home Builder’s Limited Warranty integrated with your GL insurance, PWSC provides valuable warranty administration.  However, with our decades of experience in-house, we truly become an extension of your team as an industry resource, marketing arm, claims monitoring and resolution partner.

Training & Marketing

Our new home construction warranties and related products help sell homes faster, and we do everything possible to help you take full advantage. We train you to utilize PWSC products as a sales tool. You’ll find everything you need on our Builders Portal, including marketing collateral for your sales office and model homes that you can easily customize with your logo and photos. We work closely with you so that the materials reflect your brand and are consistent with our standards and requirements.

Demonstrate to potential home buyers that you stand behind your homes, and reduce the time your homes stay on the market. Give them confidence in their purchase.

Legal & Regulatory Monitoring

The regulatory and legal environment related to mandatory arbitration, construction defects and warranties is constantly changing. PWSC’s highly experienced team proactively monitor regulations and new legislation on a continuous basis, to stay apprised of laws that involve homeowner warranties and home builders. Our vigilance and home builder legal expertise helps you manage and limit your liability risk exposures with confidence.

Claims Resolution

Resolve homeowner warranty disputes without the high cost of litigation. Our claims resolution specialists act as a neutral third party to settle home warranty disputes between builders and homeowners to the satisfaction of everyone involved, while keeping legal expenses in check.

Warranty disputes typically arise when there is a difference between what the homeowner expects of the builder and what the builder believes are its legitimate customer service responsibilities. PWSC helps you manage your buyers’ homeowner warranty expectations to preserve the ongoing relationship with your homeowners.

Our home builder customer service staff has decades of experience in the homeowner and home builder warranty industry and claims resolution. Our success in resolving home warranty disputes through mediation and arbitration is unsurpassed and significantly better than the industry averages. Of the 12,000+ written complaints we have received over the years, more than 90% have been resolved informally through our successful mediation process, which ensures that client home builders can effectively manage new home construction risk and reduce the potential for substantial legal and litigation costs. Our claims resolution services significantly reduce the chance of a disruptive loss of insurance coverage on homes enrolled in the program, so you don’t get caught in the middle of homeowners, lawyers, and regulators.

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